If you cancel an in-person course more than thirty (30) days before the course start date, you will be entitled to a full refund, minus a $65 Administrative Fee which will be withheld from any money owed under our refund policy. If you cancel an in-person course thirty (30) days or less than thirty (30) days before the course start date, you will not be entitled to any refund.
Online/Webinar Courses
If you cancel an online or webinar course before beginning the course, or, in the case of time-based online/webinar courses, before the course begins, you will be entitled to a full refund. Once you have begun an online or webinar course, or once a time-based online or webinar course begins, you will not be entitled to any refund.
Physical Products
Returns of course materials within thirty (30) days are eligible for a full refund so long as the course materials are undamaged and in brand new condition, as determined by IA MED in its sole discretion.
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